1. Choose your clinic and doctor
Explore the consulting doctors by location or area of interest. Check current appointments through HotDoc, or call reception if you need help finding a doctor who is accepting new patients.
For a procedure, several concerns or help with an appointment type, speak with reception before booking.
2. Plan your visit
- Check your clinic’s address, opening hours and getting-here information.
- Read the fee and Medicare rebate guide. Confirm the fee for your appointment with the clinic or your doctor.
- Both Armadale and Caulfield South offer step-free access and accessible toilets. At Armadale, there are stairs towards the rear and no automatic door; contact reception if you need help with entry. See Armadale access information and Caulfield South visiting information.
- Let reception know about interpreter, access or communication needs when booking.
- Follow any preparation instructions your clinic or doctor gives you.
3. What to bring
- Your Medicare card, if you have one, and any relevant concession details
- A current medicine list and any relevant results or specialist letters
- A short list of the concerns and questions you want to discuss
- Any forms or documents your clinic has specifically asked you to complete
Before-appointment forms
If the clinic asks you to complete a form or questionnaire, use the link and return instructions it provides. Call reception if you are unsure what is needed. Please do not send completed health questionnaires through a recruitment or general website enquiry form.
4. Agree on the next step
Before you leave, ask how any results will be discussed and whether you need a follow-up appointment. If your plans change, contact the clinic or follow the cancellation instructions in your booking confirmation.
For other questions, visit patient information and FAQs or contact your clinic.